Please email us at Returns to process your return or exchange. We appreciate your business and want you to be completely satisfied with your purchase. If you need to return or exchange, we will be happy to help you, and please request 10% off of your next order. 


If you receive a defective piece, it can be exchanged for a new item. However, we must receive an email in regards to the defect within 45 days of original ship date.



HELPFUL HINT: On our website, by clicking on the image of the style you're purchasing, you can read how we think your Slyfox Thread will fit.

For domestic orders only, if you need to exchange an item or items, solely because you need a different size, please send the item, or items, back to us, and we will reship the exchange back to you at no charge. You are still responsible for the shipping charge to send the items back, but please ask for a 10% discount on your next order. The free re-ship for size exchange, is available one time per individual order, so please make sure you check every Slyfox Thread for great fit!  Sorry, you cannot add any new items to the exchange reship. Please include your original receipt if possible and thanks!

 Additional Information: